At EvrikaKron.ro, we ensure that your ordered products reach you quickly, safely, and in the best conditions. Below, you will find all the details regarding order processing, shipping, and delivery.
- Safe and protected packaging
All orders are prepared with care so that the products are protected during transport.
Packages are appropriately packed in simple and secure packaging.
We ensure that products are protected against damage during delivery.
The sender mentioned on the package is Evrika International SRL.
- Delivery methods
We provide you with several delivery options so that you can choose the most suitable one:
Express courier to an address: The order is delivered directly to the specified address anywhere in Romania.
Delivery to Sameday Easybox: You can choose to pick up the package from an Easybox and collect it at your convenience, within the available timeframe.
- Delivery costs
Delivery is free for orders over 250 RON.
For orders under 250 RON, the delivery costs are:
17 RON for courier delivery to an address.
17 RON for delivery via Sameday Easybox.
The final delivery cost will be displayed on the checkout page before placing the order.
- Processing and delivery time
Orders placed before 2:00 PM are generally processed and shipped on the same business day.
The estimated delivery time is 24-48 hours, depending on the delivery location and the courier's schedule.
Orders placed on weekends or non-business days will be processed on the next business day.
During busy periods, such as holidays, promotional campaigns, or sales periods, delivery may take 1-2 business days longer.
- Order tracking
After the package is shipped, you will receive an email or SMS with the order tracking number.
With it, you can check the delivery status at any time directly on the courier's platform.
- Unsuccessful delivery or uncollected package
If delivery cannot be completed due to an incorrect address, the absence of the recipient, or the package not being collected from an Easybox within the available timeframe, the package may be returned to us.
In such situations, please contact us to establish the next steps regarding reshipping the order or a refund, where applicable.
- Products damaged during delivery
If you notice that the package packaging is damaged upon receipt, we recommend that you check the product as soon as possible.
If the product was damaged during transport, please contact us within 48 hours of receiving the package and send us photos of the product and packaging.
We will analyze the situation and offer you a suitable solution: replacing the product, refunding the paid amount, or another solution agreed upon with you.
- Return policy
If the received product is not suitable for you, you can consult the Return Policy section to see the conditions under which you can return the product.
- Contact
For any questions regarding delivery, order status, or ordered products, you can contact us at:
E-mail: evrika.international@gmail.com
Contact form: available on the Contact page of the site.
EvrikaKron.ro – Fast delivery, useful products, and simple shopping, every day.