These Terms and Conditions establish the rules for using the EvrikaKron.ro website, as well as the conditions applicable to orders placed through the online store.
By accessing, browsing, and using the EvrikaKron.ro website, as well as by placing an order, you confirm that you have read, understood, and accepted these Terms and Conditions.
- General Information
The EvrikaKron.ro website is operated by EVRIKA INTERNATIONAL SRL, a Romanian legal entity, with its registered office in Constanța, Str. Pictor Nicolae Grigorescu no. 25, room no. 1, registered with the Trade Register under no. J2023000682131, having a unique registration code 47716597.
Contact details:
E-mail: evrika.international@gmail.com
Contact form: available on the Contact page of the website.
- Definitions
Within these Terms and Conditions, the following terms shall have the meaning set out below:
Site – the online store available at the address EvrikaKron.ro.
Seller – EVRIKA INTERNATIONAL SRL, the operator of the EvrikaKron.ro website.
Customer – any natural or legal person who accesses the site or places an order.
Order – the request sent by the customer through the site for the purchase of one or more products.
Product – any item displayed for sale on EvrikaKron.ro.
- Use of the site
Use of the EvrikaKron.ro website is permitted only for legal purposes and in accordance with these Terms and Conditions.
The customer agrees not to use the site for fraudulent or abusive activities, or activities that may affect its operation.
We reserve the right to restrict access to the site or refuse to process orders if we identify fraudulent behavior, attempted abuse, false information, or other situations that may affect the proper functioning of the store.
- Products
The products presented on the site are described carefully, and images are used to present them as clearly as possible.
However, there may be minor differences between the displayed images and the actual product, caused by screen settings, lighting, shooting angle, production batch, or other technical details.
We strive to keep product information as accurate and up-to-date as possible, but errors in description, price, availability, or imagery may occur. In the event of such an error, we reserve the right to correct the information and, if necessary, contact the customer before processing the order.
- Prices and payment methods
All prices displayed on the site are in RON.
Prices displayed on the site include VAT, if applicable according to current legislation.
Prices may be changed without prior notice. The price applicable to an order is the one displayed at the time of placing the order, except in cases where there is an obvious pricing error.
Payment for products can be made through the methods available on the site at the time of order completion, such as:
Cash on delivery.
Online payment via bank card, if this option is available.
Other payment methods displayed on the checkout page.
EvrikaKron.ro does not request or store full bank card details. Online payments, when available, are processed through authorized payment service providers.
- Placing and confirming the order
To place an order, the customer must select the desired products, complete the necessary delivery and billing information, and confirm the order through the site.
After placing the order, the customer will receive a confirmation via email or other available means of communication.
The automatic confirmation of receipt of the order does not represent final acceptance of the order. The contract is considered concluded at the moment of confirmation of processing and/or shipment of the order by EvrikaKron.ro.
We reserve the right to refuse or cancel an order in the following situations:
The product is no longer in stock.
The data provided by the customer is incomplete or incorrect.
There are suspicions regarding a fraudulent order.
A technical, pricing, or display error has occurred.
The courier cannot deliver to the area indicated by the customer.
If an order paid for online cannot be fulfilled, the customer will be informed, and the paid amount will be refunded according to the payment method used.
- Delivery
Ordered products are delivered by express courier or through other methods available on the site, such as delivery to Sameday Easybox, where this option is available.
Delivery costs, available methods, and the estimated delivery time are displayed before completing the order.
We strive to process and ship orders as quickly as possible. However, delays may occur caused by the courier, busy periods, weather conditions, public holidays, or other situations beyond our control.
For full details regarding delivery, the customer can consult the Delivery Policy available on the site.
- Returns and right of withdrawal
EvrikaKron.ro offers a return period of 30 calendar days from receipt of the products, according to the Return Policy displayed on the site. This extended period is an additional commercial benefit and does not limit the legal right of withdrawal.
For a return to be accepted, the product must comply with the conditions mentioned in the Return Policy.
For reasons of hygiene, health, and safety, certain sealed products that have been unsealed after delivery cannot be returned if they fall into the category of products exempted from the right of withdrawal according to applicable law.
Customized products, made to order or adapted to the customer's specific requirements, cannot be returned, except in cases where they are defective or non-compliant.
For full details regarding the return procedure, eligibility conditions, costs, and refunds, the customer should consult the Return Policy available on the site.
- Warranties and product conformity
All products sold on EvrikaKron.ro benefit from the legal guarantees applicable under Romanian legislation.
If a product is defective, does not match the description, or does not comply with the presented specifications, the customer is asked to contact the EvrikaKron.ro team to analyze the situation.
Depending on the case, solutions may include:
Bringing the product into conformity.
Replacing the product.
Proportional reduction of the price.
Refunding the amount paid, if the situation justifies this measure according to applicable law.
The warranty does not cover damages caused by improper use, incorrect handling, unauthorized interventions, normal wear and tear, or failure to follow usage instructions.
- Defective, damaged, or incorrectly delivered products
If the received product is defective, damaged, or different from the one ordered, the customer must contact EvrikaKron.ro as soon as possible, preferably within 48 hours of receiving the package.
For a quick resolution, the customer can send:
The order number.
Photographs of the product.
Photographs of the packaging.
A brief description of the problem.
After verifying the situation, we will propose a suitable solution, such as replacing the product, refunding the amount paid, or another option agreed upon with the customer.
- Personal data protection
EvrikaKron.ro respects the confidentiality of customers' personal data and processes data according to applicable data protection legislation.
The data provided by the customer is used for order processing, delivery, invoicing, communication, customer support, and, where the customer has expressed their consent, for commercial communications.
For full information regarding the collection, use, and protection of personal data, the customer can consult the Privacy Policy available on the site.
- Commercial communications
The customer may receive commercial communications, newsletters, or promotional offers only if they have expressed their consent, where the law requires such consent.
The customer can unsubscribe from commercial communications at any time, using the unsubscribe option available in the messages received or by contacting EvrikaKron.ro.
- Copyright and intellectual property
All materials available on the site, including texts, images, graphic elements, logos, banners, descriptions, design, and other materials, belong to EvrikaKron.ro or its partners, where applicable.
Copying, distributing, modifying, reproducing, or using materials from the site without the written consent of the rights holder is prohibited.
- Limitation of liability
EvrikaKron.ro makes efforts to ensure that the information on the site is accurate, updated, and complete.
However, we cannot guarantee that the site will function permanently without interruptions, technical errors, or problems caused by external factors.
EvrikaKron.ro will not be responsible for indirect losses, loss of profit, loss of data, or other damages resulting from the use of the site, to the extent permitted by applicable law.
This limitation does not affect the legal rights of consumers.
- Force majeure
EvrikaKron.ro cannot be held responsible for delays or failure to fulfill obligations caused by events of force majeure or fortuitous events, such as natural disasters, wars, strikes, epidemics, pandemics, major power outages, logistical blockages, courier problems, or other situations beyond our control.
- Complaints and dispute resolution
For any dissatisfaction regarding products, orders, delivery, or returns, the customer can contact us at:
E-mail: evrika.international@gmail.com
Contact form: available on the Contact page of the site.
We will try to resolve any complaint amicably, within a reasonable time.
In case a dispute cannot be resolved directly with EvrikaKron.ro, the consumer can contact the competent authorities or use the alternative dispute resolution mechanisms available through ANPC.
- Modification of Terms and Conditions
EvrikaKron.ro reserves the right to modify these Terms and Conditions at any time.
Changes will be published on the site and will come into effect from the date of publication. Use of the site after the publication of the changes represents acceptance of the updated version of the Terms and Conditions.
The terms applicable to an order are those available on the site at the time of placing the order.
- Applicable law
These Terms and Conditions are governed by the legislation of Romania.
Any dispute arising between the customer and EvrikaKron.ro will be settled, as much as possible, amicably. If an amicable settlement is not possible, disputes will be settled by the competent courts in Romania, according to applicable law.
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